Acknowledgements

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Privacy Policy SUmmary

educate-U values your privacy, and seeks to function with the utmost integrity, as we partner with you in nurturing and protecting your village. educate-U is committed to providing you with quality services, in which you and your family feel safe and secure.

As required by the Privacy Act 1988, and written in accordance with the Australian Privacy Principles (APP’s), this policy outlines our ongoing commitment and obligation, in handling and protecting all sensitive information entrusted to our care.

A copy of the Australian Privacy Principles can be obtained from the website of the Office of the Australian Information Commissioner at www.aoic.gov.au.

Personal Information Collection

educate-U retains personal information in order to provide the most beneficial individualised service possible for you and your village.

Information is obtained through:

verbal, written and electronic correspondence
face to face consultation and observation
lesson notes, program details, anecdotal notes and client reports
stakeholder documentation

All such information serves the purpose of improving our client services for your family’s benefit, and is kept securely within our protected administrational database.

We are always happy to explain any personal information request we have.

We will endeavour to make sure your personal information remains accurate, complete and up-to-date. If you find that any information is inaccurate, please advise us as soon as practical, and we will update our records accordingly.

Personal Information Disclosure

No personal information will be disclosed without first receiving your written consent.

You will be provided with the opportunity to confirm your approval for educate-U, to transfer any relevant information to third party entities.

In accordance with the Children and Young Persons (Care and Protection) Act 1998, it is our legal obligation to report any reasonably suspected or observable, neglect or mistreatment of a child in our care, to the respective government authorities.

Personal Information Security

All information is securely stored and backed up on our electronic database.

All information submitted on our website is safely transferred and stored within our secure database.

We ensure the appropriate steps are taken to destroy, or de-identify your personal information when no longer required.

Personal Information Access

You may access and review your personal information held by educate-U, and request such information to be updated, corrected or deleted. Such alterations may be subject to educate-U’s service provider expectations, and may require associated administrational costs.

Appropriate identification methods may also be engaged before the release of sensitive information.

This policy may be subject to change.

If you have any queries or complaints about our Privacy Policy please contact us at:

info@educate-u.net

www.educate-u.net

0408 657 504

It is with care and duty we commit to upholding our promise to reach a fair resolution, and to respond as quickly as possible to any privacy concern you may have.

All matters will be dealt with professionally, as our compassionate and friendly staff seek to resolve any misadventures on your behalf.

Any complaints you make will be kept in confidence.

Disclaimer & Copyright

Disclaimer

The information contained on www.educate-U.net website (the "Service") is for general information purposes only. educate-U assumes no responsibility for errors or omissions in the contents on the Service. In no event shall educate-U be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. educate-U reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

Except as permitted by the copyright law applicable to you, you may not reproduce or communicate any of the content on this website, without permission of the copyright owner.

Terms of Use

Use of this site is subject to our Website Terms of Use which are available here:

This website is operated by educate-U 45 741 651 342. By accessing and/or using our Site, you agree to these terms of use. Please read these Terms carefully and immediately cease using our Site if you do not agree to them.

Variations: We may at any time and at our discretion, vary these Terms by publishing the varied terms on our Site. We recommend you check our Site regularly to ensure you are aware of our current terms. Materials and Information on this Site are subject to change without notice. We do not undertake to keep our Site up-to-date and we are not liable if any Content is inaccurate or out-of-date.

Licence to use our Site: We grant you a non-exclusive, royalty-free, revocable, worldwide, non-transferable licence to use our Site in accordance with these Terms. All other uses are prohibited without our prior written consent.

Prohibited conduct: You must not do or attempt to do anything: that is unlawful; prohibited by any laws applicable to our Site; which we would consider inappropriate; or which might bring us or our Site into disrepute, including (without limitation):

(a) anything that would constitute a breach of an individual's privacy (including uploading private or personal information without an individual's consent) or any other legal rights;

(b) using our Site to defame, harass, threaten, menace or offend any person;

(d) tampering with or modifying our Site, knowingly transmitting viruses or other disabling features, or damaging or interfering with our Site, including(without limitation) using trojan horses, viruses or piracy or programming routines that may damage or interfere with our Site;

(e) using our Site to send unsolicited email messages; or

(f) facilitating or assisting a third party to do any of the above acts.

Exclusion of competitors: You are prohibited from using our Site, including the Content, in any way that competes with our business.

Information: The Content is not comprehensive and is for general information purposes only. It does not take into account your specific needs, objectives or circumstances, and it is not advice. While we use reasonable attempts to ensure the accuracy and completeness of the Content, we make no representation or warranty in relation to it, to the maximum extent permitted by law.

Intellectual Property Rights: Unless otherwise indicated, we own or licence all rights, title and interest (including intellectual property rights) in our Site and all of the Content. Your use of our Site and your use of and access to any Content does not grant or transfer to you any rights, title or interest in relation to our Site or the Content. you must not:

(a) copy or use, in whole or in part, any Content

(b) reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any Content to any third party; or

(c) breach any intellectual property rights connected with our Site or the Content, including (without limitation) altering or modifying any of the Content, causing any of the Content to be framed or embedded in another website of platform, or creating derivative works from the Content

Third party sites: Our Site may contain links to websites operated by third parties. Unless expressly stated otherwise, we do not control, endorse or approve, and are not responsible for, the content on those websites. You should make your own investigations with respect to the suitability of those websites.

Discontinuance: We may, at any time and without notice to you, discontinue our Site, in whole or in part. We may also exclude any person from using our Site, at any time and at our sole discretion. We are not responsible for any Liability you may suffer arising from or in connection with any such discontinuance or exclusion.

Warranties and disclaimers: To the maximum extent permitted by law, we make no representations or warranties about our Site or the Content, including (without limitation) that:

they are complete, accurate, reliable, up-to-date and suitable for any particular purpose;
access will be uninterrupted, error-free or free from viruses; or
our Site will be secure.

You read, use and act on our Site and the Content at your own risk.

Limitation of liability: To the maximum extent permitted by law, we are not responsible for any loss, damage or expense, howsoever arising, whether direct or indirect and/or whether present, unascertained, future or contingent (Liability) suffered by you or any third party, arising from or in connection with your use of our Site and/or the Content and/or any inaccessibility of, interruption to or outage of our Site and/or any loss or corruption of data and/or the fact that the Content is incorrect, incomplete or out-of-date.

Indemnity: To the maximum extent permitted by law, you must indemnify us, and hold us harmless, against any Liability suffered or incurred by us arising from or in connection with your use of our Site or any breach of these Terms or any applicable laws by you. This indemnity is a continuing obligation, independent from the other obligations under these Terms, and continues after these Terms end. It is not necessary for us to suffer or incur any Liability before enforcing a right of indemnity under these Terms.

Termination: These Terms are effective until terminated by us, which we may do at any time and without notice to you. In the event of termination, all restrictions imposed on you by these Terms and limitations of liability set out in these Terms will survive.

Disputes: In the event of any dispute arising from, or in connection with, these Terms (Dispute), the party claiming there is a Dispute must give written notice to the other party setting out the details of the Dispute and proposing a resolution. Within 7 days after receiving the notice, the parties must, by their senior executives or senior managers (who have the authority to reach a resolution on behalf of the party), meet at least once to attempt to resolve the Dispute or agree on the method of resolving the Dispute by other means, in good faith. All aspects of every such conference, except the fact of the occurrence of the conference, will be privileged. If the parties do not resolve the Dispute, or (if the Dispute is not resolved) agree on an alternate method to resolve the Dispute, within 21 days after receipt of the notice, the Dispute may be referred by either party (by notice in writing to the other party) to litigation.

Severance: If a provision of these Terms is held to be void, invalid, illegal or unenforceable, that provision must be read down as narrowly as necessary to allow it to be valid or enforceable. If it is not possible to read down a provision (in whole or in part), that provision (or that part of that provision) is severed from these Terms without affecting the validity or enforceability of the remainder of that provision or the other provisions in these Terms.

Jurisdiction: Your use of our Site and these Terms are governed by the laws of New South Wales. You irrevocably and unconditionally submit to the exclusive jurisdiction of the courts operating in New South Wales and any courts entitled to hear appeals from those courts and waive any right to object to proceedings being brought in those courts.

Our Site may be accessed throughout Australia and overseas. We make no representation that our Site complies with the laws (including intellectual property laws) of any country outside Australia. If you access our Site from outside Australia, you do so at your own risk and are responsible for complying with the laws of the jurisdiction where you access our Site.

For any questions and notices, please contact us at:

educate-U

Email: info@educate-u.net

Last update: 8.1.19

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